Registration and Login

Thank you for your interest in registering an account with Just Open Arms. Creating an account is free and easy!

We know that hosts around Europe are eager to stand up and assist this effort to help people fleeing Ukraine.

Anyone who is interested in supporting this initiative by offering short-term accommodation (a spare room/bed/couch) can join as potential host get involved.

If you have fled Ukraine and find yourself in need of temporary accommodation in a neighboring country, join as in need of accommodation to get started.

Welcome to the Just Open Arms community, we are thrilled to have you on board!

The first time you login, enter your username or registered email and password in the login box which is located on the top right side of the Just Open Arms site. If you cannot remember your username or password, use the Forgot Password link to receive a reset email.

If you are logged into your account, you can change your password by clicking onto your profile image on the top right-hand corner and choosing 'Change Password'. You will then be promted with a form to reset your password.

Note: If you forget your current password, you will need to log out of your account and use the Forgot Password tool to request an email containing a link that allows you to reset the password.


Sorry if you have been having issues confirming your email address. Users need a confirmed email address to interact with other Just Open Arms members. To activate your account, you will be requested to confirm your email address via a confirmation link.

There can be several reasons why you did not receive a confirmation email after creating a Just Open Arms account.

  • The automated confirmation email message was caught by your spam filter.

  • There was a typo or error in the email address when you registered on Just Open Arms site so the confirmation email is being sent somewhere else.

  • For some reason, you might not have successfully registered an account on Just Open Arms.

Here's what you can do:

Profile and Account Settings

In order to edit your profile click on your profile picture on the top right-hand and select 'Edit Profile'. There you will be able to edit your contact information, change your profile picture and select the languages you speak.

Please, note that the contact information of the interacting parties will only be shared once the potential host accepts the accommodation request.

We are sorry to hear that you might be considering leaving the community. If you would like to fully and permanently delete your account and your personal data from Just Open Arms, please go to 'Edit Profile' and select 'Delete my Accout'.